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Software

The Role of a Knowledge Base in an MSP’s Success

Most Managed Service Providers (MSPs) think their tools define their success. However, tools are only as good as the processes and procedures behind them. What truly sets a thriving MSP apart is its ability to document and share knowledge effectively. A well-organized knowledge base (KB) is the backbone of this capability, serving as a centralized […]

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Why I Switched to Proton Mail: A Privacy-First Approach to Email

I honestly hate how much companies can know about you just by gleaning bits and pieces from your data. It’s not that I have anything to hide – I don’t. But I fundamentally disagree with companies having access to my personal information without my explicit consent.

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Why You Should Give Your Subscriptions a Quick Check Now and Then

Hey there! Ever wondered if you’re *really* getting the bang for your buck with all the subscription services you’re signed up for? Whether it’s binge-watching shows on Netflix or Hulu, jamming to the latest hits on Spotify, or enjoying quick deliveries from Amazon Prime, it’s super easy to sign up and forget. But here’s a

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Home Users Can Keep There Computer Up To Date With Patch My PC

Updating third party programs is needed to patch security issues. Way too often we see computers that come into our repair shop that does not have the latest updates to common programs. Such as Adobe reader, Flashplayer, and Java. Each time you turn on your computer you noticed all of the theses notification letting you

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What I Wish Everyone Knew About Office 365!

Microsofts Office 365 already has millions of users, and thousands of people are investing in the (relatively) new Office software every month. Office 365 varies widely from previous versions, and there are many new features and applications users can access. Most see these changes as positive and therefore decide to invest a little extra money

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