Information

Time Tracking for Professional Services in a Chaotic World

Time tracking is essential for professional services, especially in today’s chaotic, interruption-heavy workplaces. Managing time effectively can feel like trying to hold water in your hands. As the president of a small MSP (Managed Service Provider), I know this struggle all too well. One moment, I’m configuring a network for a client; the next, I’m

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Exploring Alternative Search Engines: Finding the Right Fit for You

When you think of searching the web, chances are Google immediately comes to mind. It’s the undisputed leader in the search engine world, handling over 90% of global searches. But just because it’s the most popular doesn’t mean it’s the best option—or the only one! I encourage you to look at the other options and

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Why I Switched to Proton Mail: A Privacy-First Approach to Email

I honestly hate how much companies can know about you just by gleaning bits and pieces from your data. It’s not that I have anything to hide – I don’t. But I fundamentally disagree with companies having access to my personal information without my explicit consent.

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The Importance of Cybersecurity Education for Everyone

Imagine waking up to find your bank account drained, your social media accounts hijacked, and your photos held for ransom. This nightmare scenario becomes a reality for countless people every day, with a cyberattack occurring every 39 seconds. (Source: University of Maryland) In 2024, cybersecurity isn’t just an IT department’s responsibility—it’s everyone’s business. Whether you’re

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Obsidian

My Note-Taking App Odyssey: From Evernote to Obsidian

So, I have tried many different note-taking apps. Some worked great, and others needed improvements. Over the years, I have narrowed the criteria to being able to use it on multiple devices (phone, laptop, desktop), being able to use it offline, having privacy, and having many features. At first, I liked every note, but then I changed it

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Embracing Cybersecurity: The Power of ‘Least Privilege’ in Employee Training

I would consider using the principle of least privilege as one of the most important steps admins can take to protect their networks. My team and I consider the networks we work on as ‘our network.’ We put hard work into keeping the systems running and secure, but an often overlooked area is controlling system

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The Art of Disconnecting: Why MSP Techs Should Leave Work at Work

In today’s MSP’S (Managed Service Provider) , every single day is a maze filled with new challenges, intricate problems, and unpredictable customer interactions. The dedication and tenacity of MSP techs are unparalleled, often driving them to think, innovate, and solve beyond when they are at their office. However, a line must separate work from personal

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