Gamify your life to make everyday tasks exciting, productive, and fun! By using innovative gamification apps, you can transform boring routines into engaging challenges. Apps like Duolingo, Do It Now, Habitica, Todoist, LifeRPG, and Routineflow offer creative ways to keep you motivated and on track.
Gamify Your Life and Conquer the Mundane Read More »
Time tracking is essential for professional services, especially in today’s chaotic, interruption-heavy workplaces. Managing time effectively can feel like trying to hold water in your hands. As the president of a small MSP (Managed Service Provider), I know this struggle all too well. One moment, I’m configuring a network for a client; the next, I’m
Time Tracking for Professional Services in a Chaotic World Read More »
Heard MSPs are just glorified help desks? I can’t count the number of times I’ve heard that one, and honestly, I get it. On the surface, managed service providers (MSPs) may seem like nothing more than tech troubleshooters putting out fires all day. But working in an MSP career is far more dynamic and rewarding
Most Managed Service Providers (MSPs) think their tools define their success. However, tools are only as good as the processes and procedures behind them. What truly sets a thriving MSP apart is its ability to document and share knowledge effectively. A well-organized knowledge base (KB) is the backbone of this capability, serving as a centralized
The Role of a Knowledge Base in an MSP’s Success Read More »
As an MSP, having a reliable ticketing system is non-negotiable. It’s the backbone of your customer support operations, ensuring smooth communication, tracking issues, and automating workflows. With countless options available, finding the right system can be overwhelming. That’s why FreeScout for MSPs is worth your attention. It’s an open-source, budget-friendly solution packed with features tailored
FreeScout for MSPs: The Affordable and Flexible Ticketing System Read More »
I saved money in both my business and personal life by embracing one simple principle: strategic frugality. Being frugal isn’t just about pinching pennies—it’s about making intentional choices that can transform your business. Let me show you how. The Philosophy of Frugality “If it ain’t broke, don’t fix it.” — A principle that saved my
Why Being Frugal is a Superpower in Business Read More »
Note: This post is a bit difference post. This post is me sharing whats on my mind. Thanks Today is November 30, 2024. It is my older sister Melanie’s birthday. Mel passed away in October 2021 from COVID-19, and today, I find myself reflecting on loss, love, and the fleeting nature of life. I do
Reflecting on Loss, Life, and Gratitude Read More »
When you think of searching the web, chances are Google immediately comes to mind. It’s the undisputed leader in the search engine world, handling over 90% of global searches. But just because it’s the most popular doesn’t mean it’s the best option—or the only one! I encourage you to look at the other options and
Exploring Alternative Search Engines: Finding the Right Fit for You Read More »
I honestly hate how much companies can know about you just by gleaning bits and pieces from your data. It’s not that I have anything to hide – I don’t. But I fundamentally disagree with companies having access to my personal information without my explicit consent.
Why I Switched to Proton Mail: A Privacy-First Approach to Email Read More »
Imagine waking up to find your bank account drained, your social media accounts hijacked, and your photos held for ransom. This nightmare scenario becomes a reality for countless people every day, with a cyberattack occurring every 39 seconds. (Source: University of Maryland) In 2024, cybersecurity isn’t just an IT department’s responsibility—it’s everyone’s business. Whether you’re
The Importance of Cybersecurity Education for Everyone Read More »
